The Postgraduate Master Course in Comprehensive Conflict Management stands out for its theoretical-practical pedagogical approach, which makes it unique, since it covers all areas of conflict management in a transversal, totally new and pioneering way in the matter. It is about studies open to all specialties, professionals and degrees working in this field.

This Postgraduate Master Course in conflict management provides an integrated and global vision on the causes of coexistence and security problems. This University training in mediation is valid to act as a mediator in matters of a civil and commercial nature. In addition, and as a specialty for the Security Forces and Bodies, the condition of specialist in Police Mediation and Negotiation is acquired. It also allows access to the public registry of mediators of the Ministry of Justice.

Tematica SSD CFU Ore
Diseño de Políticas transversales de Seguridad Ciudadana y Convicenciastoria 6 0
Justicia Restaurativa y atención a las víctimas 6 0
Mediación comunitaria, Civil y Ámbito Mercantil 6 0
Mediación en el Proceso Penal y Ámbito Penitenciario 6 0
Metodología de Investigación en Ciencias Sociales 6 0
Delitos de Odio y Gestión de la Diversidad, Procesos de Mediación Intercultural 6 0
Métodos y técnicas de resolución de Conflictos para las Fuerzas y Cuerpos de Seguridad (mediación y negociación policial) 6 0
Gestión de conflictos en Contextos Educativos e integración Familia – Escuela 6 0
Turismo, Ocio, Sostenibilidad y Seguridad 6 0
Trabajo Final de Master 6 0

This Postgraduate Master Course on security and conflicts is aimed preferably at students of different degrees, such as, for example, those belonging to the branch of Social and Legal Sciences, such as Law, Sociology, Criminology, Political Sciences and Public Administration, Labor Social, Psychology, Journalism, Social Education, Pedagogy, Teaching, Advertising and Public Relations, International Relations, Security and Risk Control, Tourism, and students from related areas. It is also indicated for members of the Security Forces and Bodies, Armed Forces and Police, Private Security and Security Directors.

Likewise, this Postgraduate Master Course is aimed at professionals from the different public administrations, in the field of social services who develop or design policies for citizen participation, social integration, equality agents and gender-inclusive policies, as well as those who exercise care victims and groups at risk of social exclusion; professionals in the intercultural field; technicians from public institutions of mediation, rehabilitation and social intervention; NGO workers, professionals in the criminal and penitentiary field; of the Public Administrations in the matter of restorative Justice; in tourism and leisure, etc.

Private Sector: Allows specialization to act as a professional mediator in various professional areas, since it enables the registration of mediators. Among the specialties of this Master we find, the areas of Civil and commercial, educational and school, family, intercultural, criminal, penitentiary...)


This Postgraduate Master Course will be delivered online through our didactic platform available 24/7.

The distance learning system shall provide assisted learning along a predetermined educational path, with access to didactic materials specifically developed, with a wide range of interactive individual and group activities, supervised by tutors and experts in the field, able to interact with students and to answer their enquiries.

The study of the didactic materials, both digital (video lessons of the lecturers with graphic animations) and on paper support (lecture notes and/or texts), is conducted according to the time schedules and personal availability of the student.

Students may avail of video lessons for the study of theoretical knowledge, of bibliographies and sitographies, in addition to notes and documents necessary for the acquisition of practical skills.


Upon enrolment, the student will receive, at the e-mail address provided during the enrolment process, the credentials to access the UniPegaso platform, where they will be able to download the final certificate once the have successfully passed the final examination.

Students are expected to:

• study the didactic material specifically arranged;

• participate in online activities;

• successfully meet the required learning outcomes of each module as stated in course outline in order to pass the assignments;

• revise the assignments according to the lecturers’ comments in an event of the failure to meet one or more of the learning outcomes for each module;

• successfully pass the final dissertation defense real time via digital tools.


The following access qualifications are required:

  • Bachelor’s Degree qualification (EQF level 6)